Change Management

Change management projects facilitate the transition from the current state to the desired future state, enabling the organisation to remain competitive and relevant in the marketplace. All transformation initiatives are co-designed and developed in partnership with business leaders, ensuring the outcomes are collaborative and aligned with organisational goal.

Popular Examples of organisational change management Projects

  • Culture and Engagement

  • Reorganisations

  • Process improvement

  • Ways of Working

  • New Technology rollout

  • Mergers

Case StudIES

Creating Greener, More Vibrant Public Spaces

How Andrea Led a 1,500-Person Government Merger (Machinery of Government)
 Organisational Reorganisation | Public Sector Leadership

The NSW government established the Place Design and Public Spaces agency to improve public infrastructure and create more accessible green spaces. This required merging the Department of Industry with the Department of Planning and Environment — a complex transition involving over 1,500 employees.

Andrea spearheaded the entire transition, overseeing:

  • A comprehensive change management strategy

  • Risk assessments and mitigation plans

  • Leadership programs to support staff through the merger

  • Streamlined operational alignment across HR, Industrial Relations, IT, and Finance

"Andrea oversaw the successful integration of 1,500 staff — creating a unified agency focused on community impact."

Her ability to align cross-functional teams and navigate complex government structures ensured a smooth transition and a more effective agency focused on delivering vibrant, community-focused public spaces.

Sydney’s Green Makeover

How Andrea Unified the City’s Most Iconic Parklands
 Government Reorganisation | Strategic Leadership

When the NSW government decided to create two new agencies — Botanic Gardens Greater Sydney and Greater Sydney Parklands — to manage Sydney’s most iconic green spaces, Andrea was tasked with leading the transition. The project involved:

  • Centennial Parklands (Moore Park and Queens Park)

  • Western Sydney Parklands

  • Parramatta Park

  • Callan Park

  • Fernhill Estate

Andrea developed and implemented the strategic plan to ensure a smooth transition, including:

  • Communication strategies to keep stakeholders aligned

  • Operational frameworks for long-term sustainability

  • Leadership development to support the new agencies

"Andrea led the transition of Sydney’s most iconic parklands — creating a unified vision for the city’s green spaces."

The project was completed on schedule and within budget, creating a sustainable management model and securing long-term value for the community.

Revolutionising Career Pathways for NSW Students

How Andrea Scaled a Game-Changing Program
 Project Management | Career Strategy Leadership

When the NSW Department of Education launched the Educational Pathways Program (EPP) in 2019, the goal was to help senior students explore alternative career options through better career advice and increased apprenticeships and traineeships.

As Program Manager, Andrea led the program’s expansion from a 24-school pilot to a fully implemented initiative across 139 schools in seven regions — a massive scaling effort that involved coordinating a complex network of stakeholders, including:

  • Schools and principals

  • The Department of Education and Ministers

  • Parents and students

  • Training providers like TAFE

"Andrea scaled the program from 24 schools to 139 — driving one of the largest career pathway initiatives in NSW."

Her ability to manage large-scale change and secure stakeholder alignment was pivotal in the program’s success, leading to a Premier's Award nomination for its impact on career development in NSW.

Driving Digital Transformation

How Andrea Delivered a Seamless Rollout of SPACE 365
 System Implementation | Change Management

To improve project management and efficiency, the Department of Climate Change, Energy, the Environment and Water introduced SPACE 365, a cloud-based project management platform.

Andrea led the change management strategy, ensuring seamless adoption through:

  • Targeted communication and training programs

  • Feedback channels to address user concerns

  • Performance metrics to track success

"Andrea’s strategy ensured rapid adoption of SPACE 365 — driving operational efficiency across the department."

Her leadership ensured that the rollout was not only smooth but also resulted in improved operational efficiency and better project visibility across the department.


Reinventing NSW’s Education Service Model

How Andrea Streamlined Support for 100,000+ Staff
 Service Model Redesign | Operational Leadership

The NSW Department of Education needed a more scalable and responsive service model to support over 100,000 staff and schools. The existing model lacked clarity and struggled to meet growing demands.

Andrea stepped in to lead the redesign, delivering:

  • A new operating model to improve efficiency

  • A dedicated Internal Communications function to streamline messaging

  • Expanded staffing capacity to address service gaps

"Andrea redesigned the service model to support 100,000+ staff — improving efficiency and communication."

Delivered on time and within budget, Andrea’s leadership resulted in a more effective service model — improving both internal operations and external communication.